FAQs

1. What does each pack include?

Each pack—Silver, Gold, and Platinum—offers a clear set of services tailored to your business stage.

• Silver helps you launch professionally and quickly

• Gold focuses on structuring operations and starting delegation

• Platinum lets you fully delegate and scale your e-commerce business
  You can view all package details on our Services & Pricing page.
  

2. How long does it take to launch a store?

Depending on the pack and project scope, Most stores launch within 7–15 business days. For Platinum clients or complex requirements, timelines are confirmed during onboarding.

3. Do I need a registered business already?

You can start with our Silver Pack without an existing business. If needed, our Gold and Platinum Packs include full support for company formation and business bank account setup.

4. How are products sourced?

We help identify winning products using proven tools and market analysis. You’ll receive sourcing support and positioning advice tailored to your niche and audience.

5. What platforms do you use for fulfillment and advertising?

We integrate trusted fulfillment platforms like AutoDS and DSers, and launch ad campaigns on Meta (Facebook and Instagram) and TikTok. For Platinum, we also manage email marketing via Klaviyo or Notion.

6. What kind of after-sales support do you offer?

All clients get access to a private WhatsApp group for fast priority support. Gold and Platinum packages incloude 30 days of customer service (up to 30 tickets), live chat setup, and dashboard support.

7. Who is Your Drop Agent for?

We support a wide range of clients—from first-time entrepreneurs launching their first Shopify store, to scaling businesses looking to fully delegate and grow. Our approach adapts to your level and goals.

8. How do I get started?

Simply reach out via our contact form, WhatsApp, or email. We'll schedule a short discovery call to understand your goals and recommend the best pack to get you started.